Create an Account
Do I need an account to place an order?
Yes, you need to create an account in order to place an order, however this can be completed in 10 minutes and once it’s done you will never have to do it again.
Why should I create an account?
Creating an account has a number of benefits. You can quickly identify your favourite products, store multiple addresses for delivery, and manage how you receive Stinson Owl-Lite emails about special offers and upcoming products.
What type of communication will I receive if I create an account?
You will only receive emails about your account or orders you’ve placed. Additional emails about special offers and upcoming products will only be sent to account holders who have opted in to receive such messages. Account holders can unsubscribe from receiving these emails at anytime, by simply updating their profile preferences.
How do I create an account?
To create an account, please follow these steps:
1. Click “My Account” at the top right corner of the page.
2. Click the “Create an Account” button.
3. Fill in the required fields then select an account password.
4. If you would like to receive emails about special offers and upcoming products, click the box to opt in.
5. Click the “Create an Account” button and your account will be set up.
6. Once your account has been created, you will receive a welcome email from us.
How can I check to see if I already have an account?
If you can’t remember whether or not you created an account, try the “Forgot Your Password” link – you will be prompted to enter your email address. If an account does not exist for that email address, you will receive an error message. You can then proceed to create an account if you wish.
How do I change my personal information?
To change your personal information, please follow these steps:
1. Log in to your account and click “My Account.”
2. Click the “Profile” link to make changes to your personal information.
3. Click the “Edit” button in the section of the information you would like to change.
4. Once edits are made, click “Save Changes.”
What if I forget my password?
If you can't remember your password, please follow these steps:
1. Click the “Forgot Your Password” link.
2. Enter your email address and click “Submit.”
3. We'll email you a link to reset your password. Make sure to check your spam filters if the message does not arrive within a few minutes.
4. Once you receive the email, click on the link in the email: this will bring you back to Stinson.ca where you’ll be asked to log in using the temporary password, provided in the email.
5. After logging in, you will be required to create a new password.
How do I sign out?
Simply click the “Logout” button beside your name on the top left corner of the page.
Stinson Owl-Lite accepts the following forms of payment for purchases:
Visa, Mastercard and Direct Debit.
For items without listed prices, please click the “Request a Quote” button on the product page for a quotation.
A Stinson Owl-Lite Sales Representative will provide a quote within 24 hours.
All prices listed or quoted by Sales Representative are subject to change if ordered 30 days after quote received.
Your credit card will be charged when your order, or partial order, is shipped.