Cancelling Your Order

  1. Call (905-669-2360 ext.---) or email the Stinson Owl-Lite Sales Representative that placed the initial order.

  2. Refer to and provide Sales Representative the order number.

  3. If it is still possible to cancel your order, the Sales Representative will inform you as such.

Cancellation Policy

There are no charges for cancelling an order if the product is a standard stock item (not customized in any way).

After 48 hours, you will be charged a 2% cancellation fee if your product has not been shipped.

If the product is already in transit but not delivered, there will be a 15% cancellation fee and you will be responsible for all shipping charges.

If delivery is attempted but not accepted, no refunds will be permitted.